The brief

First we learn about you. We ask you to fill out our interactive brief form, which will enable us to properly assess your company or business, or we can discuss further the projects requirements to ensure we craft a correct solution that will align with your goals.


Taking some key notes from the brief, we establish a few things. What your business goals are, how you want to be perceived in the market, who your competitors are, what sets you apart from your competitors and who your target market is.



We take what we have learnt from the brief and research phases and transform it into an actionable plan. We generate a sitemap, create and internal wireframe and gather as much information as we can in order to complete the project.


With a clear direction in hand, we move to the drawing board and start creating look and feel design concepts. We will create concepts for two pages (the home page & one internal page). At times we will also supply various options of these pages.



“I’ve waited long enough, now let me see the look and feels!” Once we have some solid concepts refined, it’s now time to show you – the client what we have created behind the scenes. This is demonstrated in a nice presentation ready for your feedback.


The concepts have been analysed and there are a few modifications you’d like us to consider… We allow two revisions¬†(free of charge) in our website process. Revisions are slight modification or tweaks to help the project progress toward the final design.


Update and refine

We now begin modifying the designs based around the feedback you have given us. The remaining pages in the site map are now designed. During this phase we are in constant communication with you to make sure the designs are on track.


Now that we have all designs refined (making sure we’re both happy), we can now begin the development phase which is the step where the look and feel designs are brought to life and the website starts coming together.



When the website is at a stage that we are happy with, we upload the website to a temporary URL ( This enables you to see how the finished product will look before we launch the website on your URL.


You love the website and are ready for us to upload your new website to the live environment – your URL. When the website is uploaded, we ensure everything is in perfect working order and implement Google Analytics onto your site to monitor it’s performance!


Happy customer

To ensure you website is secure and operating as it should be, we implement various security measures and also allow for a 14-day period upon completion where any minor modifications are made free of charge!